Refund Policy

We offer a 14-day return policy from the day the package is delivered. Returns that are shipped back after the 14-day policy will be rejected and shipped back to the original dispatch address.

For defects and wrong shipped items, the customer must contact Luxury Collections by email to info@luxurycollections.com
within 7days. Such emails should include the date of purchase and
photographic evidence. In any such cases, a return label will be shipped to you to have the defective/wrong item shipped back to us. 

The cost of return shipment will be borne by the customer and should always be shipped back with an active tracking number. All returns need to be shipped back with UPS, DHL or
FedEx. Due to long delivery time we do not accept any local Postal
Service. Any returns that are due with customs charges will be covered by the buyer.
Either by invoice or will be deducted from the original refund.