Refund and Return Policy

We offer a 14-day return policy from the day the package is delivered. Returns that are shipped back after the 14-day policy will be rejected and shipped back to the original dispatch address.

For defects and wrong shipped items, the customer must contact Luxury Collections by email to info@luxurycollections.com
within 7 days. Such emails should include the date of purchase and 
photographic evidence (3 clear photos). In any such cases, a return label will be shipped to you to have the defective/wrong item shipped back to us. 

Due to long delivery time we do not accept any local Postal
Service. Any returns that are due with customs charges will be covered by the buyer.
Either by invoice or will be deducted from the original refund. Refunds are distributed between 1 and 7 days after the returned order is received by us.